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FastBatts support
How can we help?
Get help choosing the right battery, checking an order, or starting a return or warranty request. FastBatts is operated by 3rd Rock Ventures, LLC.
Email support
For product, order, shipping, return, warranty, privacy, and account questions.
[email protected]Existing orders
Sign in to review your order history. Include the order number in any message to support.
View order historyTrade & fleet
Tell us what equipment you support, the quantities you need, and your delivery area for business purchasing help.
Start an inquiryWhat to include
- Your order number, if you have one
- The product name, model, SKU, or manufacturer part number
- Equipment make and model, voltage, chemistry, size, and terminal type for fit questions
- Clear photos for damage, defect, or fit concerns
Before returning anything
Do not ship a return until FastBatts provides a Return Merchandise Authorization and return instructions. Batteries can require special packaging and carrier handling. Review our Returns Policy first.