Privacy Policy

• Contact and account information: name, email, telephone number, login credentials, saved addresses, and account preferences.
• Order and transaction information: products, quantities, prices, discounts, billing and delivery details, order status, returns, and support history.
• Payment information: our payment providers process card and other payment details. FastBatts receives transaction status and limited payment details but does not store your full card number.
• Device and usage information: IP address, browser and device type, pages viewed, searches, referring pages, approximate location derived from IP, cookie identifiers, and interaction data.
• Communications: messages, product-fit details, photos, feedback, and other information you choose to provide.

• Operate, maintain, secure, and improve the store and accounts.
• Process payments, orders, deliveries, cancellations, returns, refunds, and warranty requests.
• Match products to customer needs and provide technical and customer support.
• Communicate about transactions, service changes, safety notices, and policy updates.
• Detect fraud, misuse, security incidents, and violations of our terms.
• Comply with law, enforce agreements, maintain records, and protect people, property, and rights.
• Send marketing only where permitted. You may unsubscribe from marketing email, but we may still send transactional messages.

We may disclose information to:

• payment, hosting, analytics, security, customer-service, and other vendors working for us;
• suppliers, warehouses, installers when applicable, and carriers as needed to quote, fulfill, deliver, return, or support an order;
• professional advisers, insurers, auditors, and authorities when reasonably necessary or legally required;
• a buyer, successor, or participant in a merger, financing, reorganization, or transfer of all or part of the business; and
• other parties when you direct us or give consent.

Service providers may use information only for the services they provide to us, subject to their agreements and applicable law.

We use cookies and similar technology to keep the store working, remember settings and carts, and secure accounts. These essential functions operate without an analytics choice. Optional analytics is off until you allow it through the analytics choices panel. If enabled, it helps us understand page views and shopping events such as viewing a product, adding an item to the cart, starting checkout, and completing an order. We do not use analytics for targeted advertising.

You can change your choice at any time using “Cookie preferences” in the footer. Declining optional analytics stops future analytics collection on this browser and removes supported analytics cookies. Browser controls can also block or delete storage, but essential features such as sign-in and checkout may stop working.

Where legally required, we honor applicable opt-out preference signals such as Global Privacy Control. We do not currently use personal information for cross-context behavioral advertising.

We retain information for as long as reasonably needed for the purposes above, including order fulfillment, warranties, accounting, tax, fraud prevention, disputes, and legal obligations. Retention time varies by record type and applicable law. We then delete, anonymize, or securely isolate information when appropriate.

We use reasonable administrative, technical, and physical safeguards. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

You may update certain account details through your account and unsubscribe using the link in a marketing email. Depending on where you live, you may also have the right to request access, correction, deletion, portability, or information about our use and disclosure of your personal information, and to appeal a decision.

To make a request, email [email protected] with the subject “Privacy request,” or use our Contact page. We may need to verify your identity and authority. We will not discriminate against you for exercising an applicable privacy right.

The store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted information to us.

Third-party sites and services have their own privacy practices. We may update this policy as our services or legal obligations change. The date at the top shows the latest revision.